How to care for your bracelet.
Natural stones change a little with wear — skin, weather, time. A few small habits keep them bright.
Wear it every day.
The bracelet is made for daily wear. Put it on; do not save it for occasions.
Take it off for water, perfume, oils.
Malachite, rhodochrosite, lapis and other soft stones lose their polish with hot water and soap. Take the bracelet off to shower, swim or wash up. Put fragrance on first, then the bracelet.
Clean once a season.
A brief rinse in lukewarm water, a soft cloth, no soap. Dry flat on a towel. If you would rather we did it, write to concierge@cxl.house; a cleaning and elastic check is complimentary.
Sun is fine. Heat is not.
Most stones tolerate ambient sun on a windowsill. Direct heat — ovens, car dashboards in summer, hairdryers — can fade color over time. Store flat, away from heat.
If the elastic slackens, send it back.
Roll the bracelet on and off over the hand rather than stretching it wide. If the elastic slackens anyway, send it back. Restringing is free in the first year and a flat $40 after that, insured both ways. Write to concierge@cxl.house to arrange it.
Each gate is built around different stones, and a few want slightly different care. The habits above always apply; these are the exceptions.